Managed IT Services
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You have a business to run — let Verity IT worry about your IT support.
Verity IT provides a range of Managed IT Service solutions tailored to meet your business needs. For businesses lacking in-house IT capabilities, we offer a fully outsourced IT service, ensuring comprehensive tech support and management. Additionally, we offer an Essential Support Plan, designed to deliver critical IT support and maintenance, ensuring your business’s foundational IT needs are always met efficiently.
Alternatively, for organizations with an existing IT department seeking additional assistance, our co-managed IT model offers the extra support needed to enhance your team’s effectiveness.
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IT Service Plans
Verity IT has tailored two key IT support plans to suit different business needs: the Fully Managed Plan for comprehensive IT support, and the Essential Support Plan for core IT services and support.
Fully Managed Plan
This comprehensive plan is designed to cater to businesses that need IT support daily. It includes:
- Help Desk Support for immediate assistance.
- Workstation & Server Management to ensure all systems are running smoothly.
- Network Management for maintaining and securing your network infrastructure.
- Regular Patching & Systems Monitoring to keep software up-to-date and identify potential issues.
- Backup & Disaster Recovery services for data safety.
- IT Procurement assistance to help with the acquisition of new IT equipment.
- Advanced endpoint protection including 24/7 Managed Detection and Response security services.
- Microsoft license management and support.
This plan is suitable for businesses looking for a complete IT support solution to manage and maintain all aspects of their technology infrastructure.
Essential Support Plan
This plan is more tailored and budget-friendly, aimed at businesses that require essential IT support. Features include:
- On-Demand Experienced IT Support, providing help when you need it.
- Security Updates Management to keep your systems secure.
- Endpoint Anti-Virus Protection & Management.
- Proactive Microsoft OS Patching to keep your covered devices operating systems up-to-date.
- Hardware Procurement Support for assistance in acquiring new IT equipment.
- Asset Inventory Reporting to keep track of your IT assets.
- Backup services are also available, tailored to the client’s environment and needs.
Pricing for the Essential Support Plan is per device per month, with specific rates for workstation monitoring, server monitoring, firewall monitoring, and switch monitoring.
Additional service add-ons include Email Security, Managed Detection & Response, Breach Monitoring, Microsoft 365 Backup Services, Security Awareness Training, and Password Management Services.
Both plans are part of Verity IT’s commitment to providing tailored IT solutions to businesses of all sizes, ensuring that they can grow and operate efficiently without the headache of managing IT themselves.
Managed IT Services for Your Business
At Verity IT, we take pride in offering a US-based service desk, staffed exclusively by our own skilled engineers. We don’t rely on outsourced staff; instead, we ensure that our in-house experts are ready to tackle your challenges swiftly, often identifying and resolving issues before they even come to your attention. Our commitment to your business includes both remote support and, when necessary, on-site visits to address issues that can’t be handled from afar. This dual approach guarantees thorough and effective resolution for all your IT concerns.
Keeping your systems and software up-to-date is crucial for preventing breaches and cyber attacks. We handle this essential daily task by implementing security updates, executing patching routines, and collaborating with you to ensure your environment remains contemporary and secure. Learn more
Protecting your company is crucial, and a robust data backup and disaster recovery system represents a critical investment toward this goal. At Verity, we are committed to implementing and managing a backup and recovery solution tailored specifically to your business’s needs. We provide a variety of options to ensure your backup and recovery requirements are fully met. Discover more about how we can assist you. Explore Backup Services
Verity provides an extensive range of cybersecurity solutions designed to safeguard against the escalating challenges of cyber threats and attacks. Discover how our IT Security services can bolster your defense mechanisms. Explore Cybersecurity Services
Mobile Device Management (MDM) services offered by Verity IT encompass comprehensive solutions designed to secure, manage, and monitor mobile devices across an organization. Explore our MDM Service
Our co-managed IT services are designed to bolster areas where you require additional support. Engaging in detailed discussions about the areas of service and establishing clear guidelines has proven to be an effective strategy for in-house IT teams to enhance their flexibility and resources exactly where and when they’re needed.
Benefit from our ongoing monitoring and management of every element within your business network, encompassing routers, firewalls, access points, switches and more. Our systems are designed to identify and notify you of any device or connection failures, ensuring the integrity and performance of your network. Learn More About our Network Monitoring.
As a proud Microsoft Gold Partner, we’ve got a whole lot of experience under our belts with all things Microsoft – think Office 365, Azure, Teams, and SharePoint. We’re all about providing cool solutions and smart services that make these apps really work for your business. Think of us as your go-to pals for everything Microsoft, ready to help you get more collaborative, more productive, and way ahead of the curve. Let’s make tech work for you in a big way! Explore Microsoft Solutions
Evaluating, purchasing, and installing IT hardware and software is a time-consuming process. Verity has the knowledge, skills and systems to help you determine the right licensing agreements and hardware for your business. We manage the procurement process end to end, inclusive of installing, maintaining, and upgrading your systems, through to retiring old hardware.
Ensuring the management of your Apple technology leads to productive employees. We offer a range of services, from help desk support to deployment, management, monitoring, and cybersecurity, all designed to maintain your Apple environment’s peak performance and security.
Virtual desktop infrastructure (VDI) offers a way for small businesses to enhance their operations, save costs, and provide employees with the tools they need to excel.
As your single point-of-contact regarding all things Verity IT, Account Managers foster a long-lasting relationship with your business by becoming an extension of your business. They learn your business and then work to align your IT infrastructure with your business practices, process, and organizational goals.
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Why Choose Verity IT for Managed IT Services?
- Expertise and Experience: Verity IT brings a wealth of knowledge and a proven track record in managing IT services. Our team consists of seasoned professionals who stay up-to-date with the latest technology trends and solutions, ensuring that your IT infrastructure is in competent hands.
- Customized Solutions: Understanding that every business is unique, we provide tailored IT solutions that align with your specific business needs and objectives. We take the time to understand your operations and challenges to offer personalized services that truly make a difference.
- Proactive Approach: We don’t just react to issues; we prevent them. Our proactive approach to IT management involves continuous monitoring and maintenance, ensuring that potential problems are identified and addressed before they can impact your business operations.
- Comprehensive Support: Our comprehensive support covers all aspects of your IT environment. From network security and data protection to cloud services and backup recovery, we ensure that all your IT needs are met efficiently and effectively.
- Cost-Effective: With Verity IT, you can enjoy the benefits of a full IT department without the overhead costs. Our managed IT services are designed to provide high-quality support at an affordable price, allowing you to focus on growing your business while we handle the technology.
- Customer-Centric Approach: At the heart of our services is a commitment to customer satisfaction. We are dedicated to building long-term relationships with our clients, offering reliable, friendly, and transparent services tailored to your satisfaction and business success.
Choosing Verity IT means investing in a partnership that values your business’s growth and security as much as you do.
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Your success is our priority, and we’re here to support you every step of the way. Let’s achieve greatness together!
What Does the Onboarding Process Look Like?
Our comprehensive onboarding process is led by your account manager. We found this helps build a relationship from day one with your account manager, while also allowing them to learn your business. The key goal of this process is to collect all critical technical information as well as institutional knowledge of your business as efficiently as possible, in order to ensure delivery of the best experience moving forward.
Leveraging our extensive experiences, we’ve created an onboarding process that encompasses four phases. This proven process allows us to work efficiently and effectively to provide our clients with a smooth onboarding experience, consisting of open communication and thorough project management.
The key goal of this process is to collect all critical technical information as well as institutional knowledge of your business as efficiently as possible, in order to ensure delivery of the best experience moving forward.
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How Much Do Managed IT Services Cost?
The average cost of IT support services varies depending on a number of factors, such as:
- How large your organization is in terms of devices and people
- The complexity of your IT systems and needs
- What your specific IT support needs are; and the IT services you need.
In general, we always tell people that you can expect to pay between $80 to $150 per month per user / endpoint.
At Verity IT, your business’s success is our success — just listen to our clients!
I truly appreciate Verity IT’s immediate assistance when I called in this morning regarding a very pressing issue and want to personally thank them for handling themselves with the utmost levels of professionalism and courtesy, given the stressful circumstances that were unexpectedly dropped in his lap. Verity IT is outstanding and excellent at what they do for us, and I feel secure in knowing that they always looking out for our best interests. Thank you, Verity IT! You are so valuable and great to work with!!!
Tina L – Director of Operations
Managed IT Support Services
Managed IT Services
- Help Desk Support
- Workstation & Server Management
- Network Management
- Patching & Systems Monitoring
- Backup & Disaster Recovery
- IT Procurement
- Co-managed IT services
IT Security
- Endpoint Detection & Response
- Email Security
- 24/7 Managed Security
- Vulnerability Assessments
- Security Awareness Training
- Dark Web Monitoring
- Multifactor Authentication
Connectivity Services
- Phone Systems
- Contact Center Solutions
- SIP Trunks
- DSL, Cable
- Fiber
- SD Wan
- MPLS
IT Projects
- Systems Projects
- Cloud Projects
- Network Projects
- Email Migrations
- Infrastructure Projects
IT Strategy & Planning
- IT Budgeting
- IT Assessments
- Cloud Migration
- Network/Systems Design
- Growth & Continuity Planning
Cloud Services
- Cloud Storage
- Cloud Backup
- Microsoft Services
- Migration Roadmaps
- Desktop as a Service
IT Support Since 2014
Our team delivers for your business. We make technology work for your business.